Terms & Conditions and Delivery
Delivery
There are 3 different delivery methods.
- Free tracked shipping: You receive a tracking number and the package is sent to your mailbox.
- Registered mail: You pick up your package at a postal agent.
- Local pickup at my forge in Häggeby
I make most jewelry to order; horsehair jewelry is normally delivered 2 weeks after I have received the hair. Silver jewelry within a week. Delivery times may be slightly longer during the summer and before Christmas.
Terms and Conditions
ORGANIZATION NO: 559299-4379 (Magic Work AB)
RIGHT OF WITHDRAWAL AND EXCHANGES
As a buyer, you have 14 days to withdraw from your purchase by notifying maria@mawo.se, along with your order number. We will then provide you with instructions on how to return the item.
The right of withdrawal applies from the day the item was received. The item must be unused and returned in its original packaging. Any damage results in a reduced value of the product.
Refunds are normally made within 14 days after we have received your return, using the same payment method you used for your purchase.
Exceptions to the right of withdrawal: Horsehair jewelry made from your own horsehair, photo charms, and personalized stamped jewelry are not covered by the right of withdrawal.
You are responsible for return shipping costs.
Refunds
Refunds are made using the same payment method.